Description
xThe Thirsty Nomad 5 in 1 Caravan Water Filter & Purifier. This is a highly engineered purifier that ideally should be installed under your sink in a dedicated cold water drinking water line for your drinking and cooking water.
The highest level of protection, ideal for the caravanner, off roader and those with compromised immune systems and young families.
Features and Benefits:
The only inline purifier on the Australian market that has been tested to AU/NZ Standards to kill 99.9% of bacteria and viruses upon contact.
7,500 Litres - please note, Purifier life is determined by a. Volume and b. Water Quality.
For use when you will be sourcing and using water that has already been pre-treated by a municipal council.
For use on a dedicated cold water line, installed under your sink to purify drinking water
Easy DIY installation - no plumber required
Can be mounted horizontal or vertical - just make sure water flow is as per the flow direction arrow on purifier
Purifier works at it's optimal when installed into a dedicated drinking water line, after your pump and after the hot water take off junction. Why? You ask! Because when the purifier is used as a dedicated drinking water purifier, you get longevity out of you Thirsty Nomad "5 in 1" and you know that all the water you cook with and drink is microbiologically safe.
Always install purifier AFTER the pump. Our purifier is a very fine micron rating at just 0.001 micron - as such, our purifier works at it's optimal with the aid of the pressure of a pump pushing the water through the purifier.
Caravan pumps are usually 55psi and we would encourage our customers to always go for a 55psi pump. Many van manufacturers have been cutting costs by installing <40psi pumps as standard. Quite often, 40psi is just not enough pressure to push water through our purifier and through your van's piping network and out to your faucets at a satisfactory water flow rate. However, please see our next note on our purifier installed after a standard 55psi Shuflo, FloJet or Seaflo pump.
When installed in a van, after a 55psi caravan pump, the water flow rate from the purifier will provide you with a 4 litre per minute flow rate at your shower, bathroom vanity and kitchen sink - a good flow rate for purifier performance and water saving (Note, 4L/minute flow is a 6 Star WELS Rating (Water Efficiency Labelling and Standards) which saves 105kL per year.
Many people assume that the Thirsty Nomad is a "fix all" purifier that will treat every 'variable' drop of water that you might encounter in your travels. Water filtration and purification is not that simple - we wish it was.
Water is highly variable and a highly complex science and when camping around Australia you will more than likely be offered Bore Water.
Bore Water is an excellent source of water. However bore water contains dissolved minerals of calcium, magnesium and iron which a). can make the water taste a bit "off" and b) will quickly clog the Thirsty Nomad purifier and any other brand of standard granular activated carbon filter - this is not a factor of brand, we are not criticising brand - it is a factor of fact and science.
Bore Water contains dissolved minerals of calcium, magnesium and iron - these minerals will oxidise and then 'mineralise' inside of granular activated carbon filters rendering them clogged and useless - and will do the same inside of the Thirsty Nomad's carbon fibre block.
Specifications:
Australian Owned & Operated
Installation Instructions included
What is Included:
1 x The Thirsty Nomad 5 in 1 Caravan Water Filter & Purifier
2 x Mounting Clips
2 x 12mm Straight Push Fittings
2 x 6mm Push Fittings (one elbow and one straight)
Important Information:
Not what you are looking for? Check out the full range of Water Filters here.
Please note: The purifier is not designed for tank filling. The Thirsty Nomad 1 Micron Sediment & Bore Water Pre-filter is the ideal filter for pre-filtering and tank fill use - not this purifier.
Shipping & Return
xReturns Policy
Payment Policy
To ensure we can dispatch your order the same day (for purchases made before 1:00 PM), please complete your payment by following the checkout instructions.
We accept payments through PayPal and Bank Deposit. If you do not have a PayPal account, you can still use this option as a Guest, and pay with your credit card.
If you are paying by Bank Deposit, please use your full name as the reference so we can match up your payment. Please note that orders will not be fulfilled until we have received your payment into our account, this may take 1-3 business days to clear.
If you require any assistance during checkout or payment, please email us at orders@suncoastcaravanservice.com.au, and one of our team will guide you through the process.
Shipping Policy
To ensure we can get your order to you as promptly as possible, we use a variety of couriers depending on the item/s and your location.
Where possible, most orders are sent with Australia Post. This allows items to be sent to all Australian addresses, including PO Boxes. Express Post is available on certain items at an additional cost. If you require Express Post, the cost will be available to you during checkout.
Long, large, heavy or bulky items that exceed Australia Post limits will be sent with TNT Couriers. TNT does not accept deliveries to PO Boxes. Some extra large items may incur higher delivery fees to rural areas. Shipping bulky items to residential addresses may require manual handling and will incur additional fees.
Any orders placed prior to 1:00 PM will be sent the same day. This excludes orders placed over the weekend or on public holidays, these orders will be sent out on the next business day.
All items are sent with Authority to Leave and will be left at a safe place on your nominated premises, if no one is in attendance.
DELIVERY TIMES
The delivery time-frames below are estimates only. Delivery may be delayed over the standard delivery estimates at times, due to circumstances beyond our control. We shall not be liable for any loss or damage incurred due to failure of the order (or any part of it) to be delivered promptly or at all.
Standard Mail Service:
Major Cities & Metro Areas: 4-7 business days WA Country & NT: 8-10+ business days Within Queensland:
Metro Areas: 1-3 business days Country: 3-5 business days
Outside Queensland:
Metro Areas: 3-7 business days Country: 7-10 business days
Express Postage:
Within Express Post Network: Next business day Outside Express Post Network: 1-3 business days
INCORRECT ADDRESS
Please advise us as soon as possible on (07) 5443 1036, or via email at orders@suncoastcaravanservice.com.au if you have supplied us with an incorrect delivery address.
If you order has not yet been dispatched, we will update your delivery address prior to posting. If your order has been dispatched, additional charges may be incurred for the re-delivery to the updated address.
TRACKING YOUR ORDER
Orders will receive an email with the tracking information attached, once the order has been dispatched.
If you believe your order has gone missing in transit:
Have you done a Track and Trace? If applicable, we would have supplied you with a tracking number via email. Contact the Courier direct with you tracking number for further information.
If you do not hear back from the Courier, contact us on (07) 5443 1036, or via email at orders@suncoastcaravanservice.com.au We will lodge an investigation with the Courier. Upon verification by the Courier, if the delivery cannot be located, we will organise for a replacement order to be sent to you.
MISSING, INCORRECT OR DAMAGED ITEMS
If you receive your order and believe there are items missing or incorrect, please contact us as soon as possible on (07) 5443 1036, or via email at orders@suncoastcaravanservice.com.au within 2 business days, so we can investigate and rectify the missing/incorrect item for you.
If you believe your item has been damaged by the Courier during transit, you must contact us within 24 hours of receiving your order, along with photos of said damage, and we will lodge a case with the Courier. They will not accept liability for any damage outside of this 24 hour window.
International orders
We do not deliver to any other countries. We are unable to respond to international emails.
RETURNS POLICY
We accept returns on items for a maximum of 14 days after delivery. If 14 days have gone by since your order was delivered, unfortunately we cannot accept a return unless the goods are faulty or damaged. To request a return, you must contact us as soon as possible on (07) 5443 1036, or via email at orders@suncoastcaravanservice.com.au. Once your return has been accepted, you will be contacted with the return mail address.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If we receive the item back in any condition otherwise, a 20% restocking fee will apply.
Note that items sent back without contacting us prior to sending and us receiving the appropriate return authority, will not be refunded or exchanged. We accept no liability for items returned in those cases.
CHANGE OF MIND
If you are unhappy with your purchase and would like to return it, the item must be in its original packaging and condition as described above. We accept change of mind returns a maximum of 14 days after delivery.
To request a return, you must contact us as soon as possible on (07) 5443 1036, or via email at orders@suncoastcaravanservice.com.au. Once your return has been accepted, you will be contacted with the return mail address.
We do not cover return shipping for change of mind purchases, and you will be responsible for covering these costs.
Shipping costs are non-refundable. This includes items where free shipping is available on purchase. If you receive a refund for your purchase, the cost of the original shipping will be deducted from your refund.
FAULTY OR DAMAGED ITEMS
If you believe you have received a product that is damaged, faulty or in any other way defective, you must contact us as soon as possible on (07) 5443 1036, or via email at orders@suncoastcaravanservice.com.au.
We will discuss the problem with you and suggest remedy if possible. Otherwise we will organise a return shipping label for you to return the items, and replace or refund as necessary.
If you believe your item has been damaged by the Courier during transit, you must contact us within 24 hours of receiving your order, along with photos of said damage, and we will lodge a case with the Courier. They will not accept liability for any damage outside of this 24 hour window.
SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned items. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of the above and you still have not received your refund yet, please contact us at jessica@suncoastcaravanservice.com.au.